Return & Refund Policy

Timeline: Returns must be requested within 24-48 hours of receiving the product.

Condition: The item must be unused, unwashed, unworn, and returned in its original packaging with tags intact.

Method: Customers can place a return request directly through our website. Customers also also contact us via email at harmony@devaya.in or via call/WhatsApp on +91 7668576936.

Approval & Pickup: If the return request is approved, we will arrange a reverse pickup.

Charges: A processing fee of ₹300 will be deducted for all returns except if the product is received in a damaged condition.

Damaged Product: If the product arrives in a damaged condition, cancellation charges will be waived. To claim this, customers must provide relevant pictures of the damaged product within 24-48 hours of receiving the item. The refund will be processed without deducting any fees once the damage is verified.

Refund: Refund will be processed after the products are received at our warehouse.

For prepaid orders, refunds will be processed after deducting the processing fee and credited to the original payment source.
For COD orders, refunds will be processed after deducting the processing fee to the provided bank account.

Note: Customized products are not eligible for return or exchange.

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: harmony@devaya.in

Call/WhatsApp on +91 7668576936.

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